Payments will be returned if a class has to be cancelled due to minimum numbers not being achieved.
Rana's Delights or any of their staff are not responsible for any loss or injury during the class.
Rana's Delights reserves the right to remove from our programme, without refund, anyone who is found to be bullying, misbehaving or displaying disruptive behaviour.
Behaviour Policy: In the first session a discussion will be had about why the policy and safety rules are in place and why it is important to behave appropriately. Examples are given of good and unacceptable behaviour If a child’s behaviour consistently puts themselves, others or staff members at risk or causes significant disruption to a group, parents/carers and the school will be contacted and a warning given to that child. If the child receives 3 warnings, we reserve the right to prohibit a child from attending the club as a result of this and a refund for the remaining sessions will not be given
You must declare all medical conditions during registration and keep us up-to-date should this change by emailing us at - info@ranasdelights.co.uk.
All ingredients are prepared in a kitchen which handles nuts. We do not use meat, gelatine or nuts in our recipes.
The club is not suitable for children with egg, dairy or gluten allergies/intolerances.
You must declare if you do not want your child to be photographed for marketing use, and keep us up-to-date should this change using the given email address or phone number.
Your booking is not confirmed until payment has been received. Paid for spaces will be given priority.
You must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class.
If you request to cancel your place before the date the club/camp starts, a refund will only be given (minus administration costs) if someone can be found to take your place.
We don't issue refunds for missed sessions due to your own circumstances.
If there are any sessions missed due to Club Leader absence or school closure beyond our control, Rana's Delights will offer a make-up session, or parents will be refunded.
If a person not named on the emergency contact list will be collecting your child from the club you must notify us (info@ranasdelights.co.uk) and the school in advance.
The child/parent details you have provided may be shared with the school as part of the registration process.